People, Process & Product

Lemonis judges businesses with the (P)eople-(P)rocess-(P)roduct principle. He recognizes that the most important “P” is people, and that the right people are effective while the wrong people are destructive. The second “P” looks at how organizations create, deliver, and sell the process. Finally, the third “P” determines whether the product is an excellent one and a relevant one.

He stresses that for a business to be successful, it has to have at least 2 of the 3 Ps working in its favor.

Out of the three, he mentions that People are the most important.